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Our Policies

Giving everyone the best experience possible

We love all of our clients at Aestheticswithnatasha, and we want to make sure everyone feels at home in our friendly Aesthetic clinic. That’s why we’ve set a few basic policies to make sure everyone who walks through our doors has an experience that leaves them wanting to return time and again. Take a quick read. If you have any questions, just get in touch.

How to book an appointment

If you are interested in Anti-wrinkle injections you do have to have a pre-consultation with Natasha, we will discuss your medical history and any medication you are on to check you are safe to have the treatment.

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To book an appointment with Natasha you can phone, message or WhatsApp on 07733264603 or message through Facebook and Instagram.

 

 

Cancellation policy

All Appointments made require a £30 non-refundable booking deposit. You may move your appointment with 24 hours notice. The £30 deposit will be taken off the end balance of your treatment.

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If you develop Covid symptoms (a cough, temperature or loss of taste or smell) less than 24 hours before your appointment PLEASE DO NOT ATTEND. I will reschedule your appointment 2 weeks after your symptoms started.

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Covid 19

Every Client will be asked to fill out a health questionnaire prior to their appointment to confirm they have no Covid symptoms and that you have not been in contact with anyone, to your knowledge, suffering from the virus in the past 14 days.

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 If on arrival you are showing symptoms and you have not phoned ahead to reschedule, your appointment will be cancelled with no deposit refund.

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If you have recently had the virus you must be 14 days clear. Appointments can be rescheduled if so. I will not be treating clients who are showing symptoms.

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I will only allow one Client in the clinic at one time. No family members or friends will be allowed in with you. If you are early, please do not come in until your time slot. If you are late, please give me warning, you may have to be moved to a different time slot.

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Each appointment has been sufficiently spaced out to allow for no over lap and enough time to thoroughly clean the area in between clients

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I will be wearing a Face mask for all treatments. I will also be standing to the side and not straight in front of you as per government advice.

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Please wear a face mask for all treatments that don’t involve your mouth or lower face.

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Please pay by card or bank transfer.

 

Hand sanitiser will be available at the entrance of my clinic, Please sterilise your hands when you arrive and when you leave – there are also hand washing facilities if needed or preferred.

Privacy Policy

What data do we collect?

Aestheticswithnatasha.co.uk collects the following data:

  • Personal identification information (Name and email address)

  • Cookies

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What are Cookies?

​Cookies are small files that are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or a page itself can contain some script that is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

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How to control and delete cookies

If you wish to restrict or block the cookies which are set by the AestheticswithNatasha website you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

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Please be aware that restricting cookies may impact on the functionality of the AestheticswithNatasha website.

 

How do we collect your data and how will we use your data?

You directly provide AestheticswithNatasha with most of the data we collect. We collect data and process data when you:

  • Use any contact form, complete the free marketing guide form or email newsletter sign up functionality on our website

  • Contact AestheticswithNatasha directly

  • Use or view our website via your browser’s cookies.
     

AestheticswithNatasha may also receive your data indirectly from the following sources:

  • Referrals of business.

AestheticswithNatasha collects your data so that we can:

  • Liaise with you about your treatments or bookings;

  • Maintain a relationship with you via our CRM activity, including;

    • Reply to your contact forms submitted on AestheticswithNatasha website

    • Send you your free marketing guide if you have requested one from AestheticswithNatashawebsite

    • Send you an occasional e-newsletter if you have subscribed via AestheticswithNatasha website

  • Ensure any advertising you may see from us is targeted and relevant.
     

When AestheticswithNatasha is procured as a service provider, it may send your data to, and also use the resulting information from credit reference agencies for the purpose of defining payment terms.

 

How do we store your data?

AestheticswithNatasha is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by AestheticswithNatasha adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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What are your data protection rights?

You have the right to request access to and/or the correction or deletion of any personal information about you held by us.

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If you make a request, we have one month to respond to you. If you would like to exercise these rights, please contact us at our email: natasha@aestheticswithnatasha.co.uk

 

Changes to our privacy policy

The LaunchBox Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18th November 2021

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How to contact us

If you have any questions about AestheticswithNatasha privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

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Email us at: natasha@aestheticswithnatasha.co.uk

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